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CFPB Public Record

CITIBANK, N.A.

Credit card · Complaint received October 31, 2025

Complaint details

Company
CITIBANK, N.A.
Product
Credit card
Sub-product
General-purpose credit card or charge card
Issue
Problem with a purchase shown on your statement
Sub-issue
Credit card company isn't resolving a dispute about a purchase on your statement
State
TX
ZIP code
77059
Submitted via
Postal mail
Company response
Closed with monetary relief
Timely response
Yes
Received
October 31, 2025
CFPB complaint ID
16939274

Company public response

Company has responded to the consumer and the CFPB and chooses not to provide a public response

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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