Credit card · Complaint received December 26, 2025
Complaint details
Company
AMERICAN EXPRESS COMPANY
Product
Credit card
Sub-product
General-purpose credit card or charge card
Issue
Problem with a purchase shown on your statement
Sub-issue
Credit card company isn't resolving a dispute about a purchase on your statement
State
TX
ZIP code
77046
Submitted via
Referral
Company response
Closed with explanation
Timely response
Yes
Received
December 26, 2025
CFPB complaint ID
18347578
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.