Student loan · Complaint received February 4, 2026
Complaint details
Company
MOHELA
Product
Student loan
Sub-product
Federal student loan servicing
Issue
Dealing with your lender or servicer
Sub-issue
Trouble with how payments are being handled
State
TX
ZIP code
77062
Submitted via
Web
Company response
Untimely response
Timely response
No
Received
February 4, 2026
CFPB complaint ID
19257498
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.