Credit card · Complaint received February 21, 2026
Complaint details
Company
JPMORGAN CHASE & CO.
Product
Credit card
Sub-product
General-purpose credit card or charge card
Issue
Problem with a purchase shown on your statement
Sub-issue
Credit card company isn't resolving a dispute about a purchase on your statement
State
TX
ZIP code
77062
Submitted via
Web
Company response
Closed with explanation
Timely response
Yes
Received
February 21, 2026
CFPB complaint ID
19672855
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.