Credit reporting or other personal consumer reports · Complaint received March 4, 2026
Complaint details
Company
CITIBANK, N.A.
Product
Credit reporting or other personal consumer reports
Sub-product
Credit reporting
Issue
Problem with a company's investigation into an existing problem
Sub-issue
Investigation took more than 30 days
State
TX
ZIP code
77058
Submitted via
Web
Company response
Closed with explanation
Timely response
Yes
Received
March 4, 2026
CFPB complaint ID
19970619
Company public response
Company has responded to the consumer and the CFPB and chooses not to provide a public response
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.