CFPB Public Record

CITIBANK, N.A.

Credit card · Complaint received April 23, 2026

Complaint details

Company: CITIBANK, N.A.
Product: Credit card
Sub-product: General-purpose credit card or charge card
Issue: Problem when making payments
Sub-issue: Problem during payment process
State: TX
ZIP code: 77005
Submitted via: Web
Company response: Closed with monetary relief
Timely response: Yes
Received: April 23, 2026
CFPB complaint ID: 21547363

Company public response

Company has responded to the consumer and the CFPB and chooses not to provide a public response

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

Open CFPB source ↗

Community feedback

Was this information helpful?

Reader comments (0)

No comments yet. Start the conversation with a helpful, non-confidential note.