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CFPB Public Record

JPMORGAN CHASE & CO.

Credit card · Complaint received May 30, 2026

Complaint details

Company
JPMORGAN CHASE & CO.
Product
Credit card
Sub-product
General-purpose credit card or charge card
Issue
Advertising and marketing, including promotional offers
Sub-issue
Didn't receive advertised or promotional terms
State
TX
ZIP code
77098
Submitted via
Web
Company response
Closed with monetary relief
Timely response
Yes
Received
May 30, 2026
CFPB complaint ID
22742051

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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