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CFPB Public Record

JPMORGAN CHASE & CO.

Credit card · Complaint received July 8, 2026

Complaint details

Company
JPMORGAN CHASE & CO.
Product
Credit card
Sub-product
General-purpose credit card or charge card
Issue
Problem with a purchase shown on your statement
Sub-issue
Credit card company isn't resolving a dispute about a purchase on your statement
State
TX
ZIP code
77023
Submitted via
Web
Company response
Closed with non-monetary relief
Timely response
Yes
Received
July 8, 2026
CFPB complaint ID
23990448

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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