CFPB Public Record

JPMORGAN CHASE & CO.

Credit card · Complaint received July 17, 2026

Complaint details

Company: JPMORGAN CHASE & CO.
Product: Credit card
Sub-product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-issue: Problem with rewards from credit card
State: TX
ZIP code: 77019
Submitted via: Web
Company response: Closed with explanation
Timely response: Yes
Received: July 17, 2026
CFPB complaint ID: 24304285

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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