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CFPB Public Record

CITIBANK, N.A.

Credit card · Complaint received July 19, 2026

Complaint details

Company
CITIBANK, N.A.
Product
Credit card
Sub-product
Store credit card
Issue
Closing your account
Sub-issue
Company closed your account
State
TX
ZIP code
77005
Submitted via
Web
Company response
Closed with non-monetary relief
Timely response
Yes
Received
July 19, 2026
CFPB complaint ID
24357199

Company public response

Company has responded to the consumer and the CFPB and chooses not to provide a public response

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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