Checking or savings account · Complaint received July 20, 2026
Complaint details
Company
JPMORGAN CHASE & CO.
Product
Checking or savings account
Sub-product
Other banking product or service
Issue
Managing an account
Sub-issue
Problem accessing account
State
TX
ZIP code
77018
Submitted via
Web
Company response
Closed with explanation
Timely response
Yes
Received
July 20, 2026
CFPB complaint ID
24384927
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.