Credit reporting or other personal consumer reports · Complaint received July 28, 2026
Complaint details
Company
AMERICAN EXPRESS COMPANY
Product
Credit reporting or other personal consumer reports
Sub-product
Credit reporting
Issue
Improper use of your report
Sub-issue
Reporting company used your report improperly
State
TX
ZIP code
77004
Submitted via
Web
Company response
Closed with explanation
Timely response
Yes
Received
July 28, 2026
CFPB complaint ID
24672316
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.