CFPB Public Record

BANK OF AMERICA, NATIONAL ASSOCIATION

Credit card · Complaint received July 29, 2026

Complaint details

Company: BANK OF AMERICA, NATIONAL ASSOCIATION
Product: Credit card
Sub-product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-issue: Card was charged for something you did not purchase with the card
State: TX
ZIP code: 77041
Submitted via: Web
Company response: In progress
Timely response: Yes
Received: July 29, 2026
CFPB complaint ID: 24741644

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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