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CFPB Public Record

CITIBANK, N.A.

Credit card · Complaint received August 3, 2026

Complaint details

Company
CITIBANK, N.A.
Product
Credit card
Sub-product
Store credit card
Issue
Advertising and marketing, including promotional offers
Sub-issue
Didn't receive advertised or promotional terms
State
TX
ZIP code
77063
Submitted via
Web
Company response
In progress
Timely response
Yes
Received
August 3, 2026
CFPB complaint ID
24904892

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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