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CFPB Public Record

Servicer under contract with Federal Student Aid

Student loan · Complaint received August 3, 2026

Complaint details

Company
Servicer under contract with Federal Student Aid
Product
Student loan
Sub-product
Federal student loan servicing
Issue
Struggling to repay your loan
Sub-issue
Problem with your payment plan
State
TX
ZIP code
77098
Submitted via
Web
Company response
Untimely response
Timely response
No
Received
August 3, 2026
CFPB complaint ID
24908049

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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