Credit card company won't work with you while you're going through financial hardship
State
TX
ZIP code
77045
Submitted via
Web
Company response
Closed with explanation
Timely response
Yes
Received
August 5, 2026
CFPB complaint ID
24960663
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.