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CFPB Public Record

JPMORGAN CHASE & CO.

Mortgage · Complaint received August 10, 2026

Complaint details

Company
JPMORGAN CHASE & CO.
Product
Mortgage
Sub-product
Conventional home mortgage
Issue
Applying for a mortgage or refinancing an existing mortgage
Sub-issue
Delays in the application process
State
TX
ZIP code
77007
Submitted via
Web
Company response
Closed with explanation
Timely response
Yes
Received
August 10, 2026
CFPB complaint ID
25169616

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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