CFPB Public Record

AMERICAN EXPRESS COMPANY

Credit card · Complaint received August 11, 2026

Complaint details

Company: AMERICAN EXPRESS COMPANY
Product: Credit card
Sub-product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-issue: Overcharged for something you did purchase with the card
State: TX
ZIP code: 77024
Submitted via: Web
Company response: Closed with explanation
Timely response: Yes
Received: August 11, 2026
CFPB complaint ID: 25219720

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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