Debt collection · Complaint received August 12, 2026
Complaint details
Company
CAPITAL ONE FINANCIAL CORPORATION
Product
Debt collection
Sub-product
Credit card debt
Issue
False statements or representation
Sub-issue
Indicated you were committing crime by not paying debt
State
TX
ZIP code
77007
Submitted via
Web
Company response
Closed with explanation
Timely response
Yes
Received
August 12, 2026
CFPB complaint ID
25239083
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.