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CFPB Public Record

AMERICAN EXPRESS COMPANY

Credit card · Complaint received August 12, 2026

Complaint details

Company
AMERICAN EXPRESS COMPANY
Product
Credit card
Sub-product
General-purpose credit card or charge card
Issue
Problem with a purchase shown on your statement
Sub-issue
Credit card company isn't resolving a dispute about a purchase on your statement
State
TX
ZIP code
77090
Submitted via
Web
Company response
Closed with explanation
Timely response
Yes
Received
August 12, 2026
CFPB complaint ID
25259706

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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