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CFPB Public Record

Nelnet, Inc.

Student loan · Complaint received August 13, 2026

Complaint details

Company
Nelnet, Inc.
Product
Student loan
Sub-product
Federal student loan servicing
Issue
Dealing with your lender or servicer
Sub-issue
Problem with customer service
State
TX
ZIP code
77021
Submitted via
Web
Company response
Closed with explanation
Timely response
Yes
Received
August 13, 2026
CFPB complaint ID
25298050

What this record means

This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.

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