Vehicle loan or lease · Complaint received August 13, 2026
Complaint details
Company
NAVY FEDERAL CREDIT UNION
Product
Vehicle loan or lease
Sub-product
Loan
Issue
Managing the loan or lease
Sub-issue
Problem with additional products or services purchased with the loan
State
TX
ZIP code
77077
Submitted via
Web
Company response
In progress
Timely response
Yes
Received
August 13, 2026
CFPB complaint ID
25312352
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.