Vehicle loan or lease · Complaint received August 13, 2026
Complaint details
Company
CarMax, Inc.
Product
Vehicle loan or lease
Sub-product
Loan
Issue
Repossession
Sub-issue
Lender trying to repossess or disable the vehicle
State
TX
ZIP code
77082
Submitted via
Phone
Company response
Closed with explanation
Timely response
Yes
Received
August 13, 2026
CFPB complaint ID
25325782
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.