Checking or savings account · Complaint received August 15, 2026
Complaint details
Company
CAPITAL ONE FINANCIAL CORPORATION
Product
Checking or savings account
Sub-product
CD (Certificate of Deposit)
Issue
Managing an account
Sub-issue
Funds not handled or disbursed as instructed
State
TX
ZIP code
77070
Submitted via
Web
Company response
Closed with explanation
Timely response
Yes
Received
August 15, 2026
CFPB complaint ID
25404785
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.