Credit reporting or other personal consumer reports · Complaint received August 19, 2026
Complaint details
Company
Experian Information Solutions Inc.
Product
Credit reporting or other personal consumer reports
Sub-product
Credit reporting
Issue
Problem with a company's investigation into an existing problem
Sub-issue
Investigation took more than 30 days
State
TX
ZIP code
77044
Submitted via
Web
Company response
In progress
Timely response
Yes
Received
August 19, 2026
CFPB complaint ID
25520489
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.