Debt collection · Complaint received August 19, 2026
Complaint details
Company
ONLINE Information Services, Inc.
Product
Debt collection
Sub-product
Telecommunications debt
Issue
Attempts to collect debt not owed
Sub-issue
Debt was result of identity theft
State
TX
ZIP code
77081
Submitted via
Web
Company response
Closed with explanation
Timely response
Yes
Received
August 19, 2026
CFPB complaint ID
25565101
What this record means
This page reproduces selected fields from a consumer submission published by the Consumer Financial Protection Bureau. A complaint is an allegation or report, not a court judgment or proof of wrongdoing. Review the official source and seek qualified advice for a specific dispute.