- Hazard
- The units lack a permanent, on-product warning label identifying potential electrical shock and electrocution hazards, posing a risk of serious injury or death if the unit is opened or disassembled.
- Remedy
- Consumers should stop using the recalled computer power supplies immediately and contact Apex Gaming PCs Inc. for a free repair in the form of one permanent, UL-recognized, heat-resistant adhesive safety label containing an ANSI-compliant "Danger/Warning" shock hazard and "No User-Serviceable Parts" label sticker to be mailed to the consumer via U.S. Mail. Consumers who are uncomfortable adding the UL-recognized safety label can request a free replacement unit. Replacement units will be sent free of charge, and the original unit must be returned using the same box and provided shipping label that is sent with the replacement unit. Consumers should not, under any circumstances, attempt to open, disassemble, or service the power supply unit.
- Units
- Not reported
- Consumer contact
- Apex Gaming PCs Inc, at 833-946-1418from 10 a.m. to 5 p.m. Monday through Friday CT, email at Support@ApexGamingPCs.com, chat from 10 a.m. to 5 p.m. CT Monday through Friday by using the chat symbol in the bottom right-hand corner of the website, or online at https://apexgamingpcs.com/pages/psu-recall or https://apexgamingpcs.com and click "Info and Recall Information" for more information.
Recall description
This recall involves ATX Computer Power Supplies of varying wattages. Both Manik- and Apex-branded power supplies are affected. The power supplies can be black or white, with "Apex" or "Manik" labels. The 450W, 750W, 1000W, and 1200W units are all part of the recall. Units are secured, closed with four precision-sized screws, with a security/tamper seal covering one of the four screws securing the unit closed. The ATX Computer Power Supplies are sold both within the customer's gaming computers and also individually.