- Hazard
- The platform inside the recalled tower can loosen over time, causing it to become unstable or detach, and ultimately posing a fall hazard to young children.
- Remedy
- Consumers should stop using the recalled towers immediately and contact Guidecraft for free repair parts and installation instructions.
- Units
- Not reported
- Consumer contact
- Guidecraft toll free at 800-524-3555 between 8 a.m. and 8 p.m. ET, Monday through Friday, email at ProductSupport@guidecraft.com or online at www.guidecraft.com/pages/product-recall, or www.guidecraft.com and click on "Product Recalls" at the bottom of the page for more information.
Recall description
This recall involves Classic and Contemporary Guidecraft Kitchen Helper Towers in nine colors sold from June 1, 2022, through October 31, 2023. Recalled towers have both an item number and lot number shown on the lists provided and were purchased from June 1, 2002, through October 31, 2023. This information can be found on the foil sticker at the bottom of each tower's platform.