- Hazard
- The metal straw inside the tumbler can cut your mouth and/or fingers, posing a laceration hazard.
- Remedy
- Consumers should immediately stop using the recalled metal straw that comes with the tumbler and contact HALO for instructions on how to receive a free replacement silicone straw, after returning the metal straw. If consumers don't want to keep the tumbler either, they can return it with the metal straw and receive a refund in the form of a $15 gift card. The original tumbler and metal straw must be returned to HALO to receive the refund. Proof of purchase (receipt) is not required to receive a replacement or refund. HALO will provide a pre-paid label for shipping the recalled units. Consumers should not return the recalled units to Wawa stores.
- Units
- Not reported
- Consumer contact
- HALO toll-free at 855-425-6266 from 9 a.m. to 5 p.m. CT, Monday through Friday, by email at halo.safety@halo.com, or online at https://halo.com/safety-recall-24oz-mug/ or http://www.halo.com and click on "Safety Recall" at the bottom of the page for more information.
Recall description
This recall involves a reusable tumbler with a metal straw. The plastic tumblers come in four styles: "The Mermaid", which is pink/green, "Island Surf", which is blue/yellow, "Sailor Breeze", which is tan/orange, and "The Galaxy", which is blue/pink. The tumblers come with a tan lid. The tumbler comes in 24-ounce size. Wawa is imprinted on the tumblers.