- Hazard
- The recalled gates violate the mandatory standard for expansion gates and expandable enclosures because a child's torso can fit through the opening between the gate and the floor, posing a risk of serious injury or death due to entrapment.
- Remedy
- Consumers should stop using the recalled gates immediately and contact Qeyan and Yanyanny for instructions on how to receive a full refund. Consumers must destroy the gate by cutting through the mesh and take a photo showing the destroyed gate. Submit the photo to support@livactihome.com.
- Units
- Not reported
- Consumer contact
- Qeyan and Yanyanny toll-free at 833-980-0055 from 9 a.m. to 5 p.m. PT Monday through Friday, email at support@livactihome.com, or at https://livactihome.com/pages/product-recall or www.livactihome.com and click "Product Recall" at the top of the page for more information.
Recall description
This recall involves retractable safety mesh gates with model number LT-BG01-3. They were sold in white, gray and black. The gates measure about 34 inches high with a retractable width of up to 140 inches and have an iron frame. "Retractable Safety Gate" and the model number are printed on a white label on the side post of the gate. LIVACTI appears on the product packaging.