- Hazard
- The ice crusher can experience a thermal event and ignite, posing a fire hazard.
- Remedy
- Consumers should immediately stop using the recalled ice crusher and contact Sanven for a full refund. Consumers should email a photograph of the ice crusher with the unplugged power cord cut in half to recalling@vevor.com.
- Units
- Not reported
- Consumer contact
- Sanven Technology toll-free at 855-599-6320 from 9 a.m. to 5 p.m. PT Monday through Friday, email at recalling@vevor.com, or online at https://www.vevor.com/pages/vevor-ice-shaver-recall or at www.vevor.com and click on "Product Recall" for more information.
Recall description
This recall involves Vevor's ice crushing machines designed for consumer use. The ice crusher has a handle that consumers press down to feed ice into a shoot; the handle activates a cutter within the feed shoot. The products were advertised as Ice Shavers, Ice Crushers, and Snow Cone Makers. The ice crushing machines were all sold under model number BY-300 and BY-300 FS and came in yellow, red, silver and blue. "Vevor" and the model number are printed on a label on the top of the product.