- Hazard
- Not reported
- Remedy
- Consumers should stop using the recalled above-ground pools immediately and contact SereneLife Home for a full refund. Consumers will need to provide photographic evidence of destruction or disposal of the product to receive a full refund from SereneLife Home.
- Units
- Not reported
- Consumer contact
- SereneLife Home toll-free at 888-619-6770 from 9 a.m. to 5 p.m. ET Monday through Friday, email at recall@serenelifehome.com or online at https://serenelifehome.com/pages/recalls or go to https://serenelifehome.com/ and click on "Product Recalls" on the home page for more information.
Recall description
This recall involves all SereneLife brand above-ground pools 48 inches and taller. Models SLPORND15 and SLPORND18 are included in this recall. Model information and the SereneLife logo are printed on the liner on the outside of the pool. The recalled above-ground pools contain a compression strap (also referred to as a reinforcing belt) that wraps around the pool on the outside of the vertical support poles, and may create a foothold, allowing a child to access the pool and drown. Children can still gain access to the pools using these footholds even if the ladder is removed. CPSC's website www.PoolSafely.gov has free, downloadable educational materials available to the public on pool safety including information on barriers, covers, alarms and other safety information.