- Hazard
- The handheld hair dryer brushes lack an immersion protection device, posing an electrocution or shock hazard to consumers if the hair dryer brushes fall into water when plugged in. The CPSC has determined that hair dryers not equipped with the integral immersion protection present a substantial product hazard.
- Remedy
- Consumers should immediately unplug and stop using the recalled hair dryers and contact SHEIN to receive a full refund. Consumers should destroy the recalled hair dryers by unplugging the hair dryer, cutting the cord and disposing of them in accordance with local and state recycling laws, and send an image of the destroyed hair dryer to Shein at uscsteam@shein.com. Upon receipt of the photo, SHEIN will issue the customer a full refund. Shein is directly contacting all purchasers.
- Units
- Not reported
- Consumer contact
- SHEIN collect at 203-990-1005 from 9 a.m. to 5 p.m. PT Monday through Friday, uscsteam@shein.com, or online at www.us.SHEIN.com and click on "Product Recalls" at the bottom of the page or https://us.shein.com/campaigns/productrecalls for more information.
Recall description
This recall involves Teckwe multifunctional hair dryer brushes. The hair dryer brushes are gray and purple and the brand name "Teckwe" is printed on the handle. The hair dryer brushes have five interchangeable heads to be used for straightening and styling, and measure about 11 inches in length.