- Hazard
- The kettle's handle can loosen and separate from the kettle, causing hot contents to spill, posing a risk of serious injury due to a burn hazard.
- Remedy
- Consumers should stop using the recalled kettles immediately and contact ZWILLING J. A. Henckels Aktiengesellschaft for a full refund. Consumers in the U.S. should visit www.zwilling.com/kettle-recall for instructions on how to make the kettle unusable, which includes unplugging the kettle, cutting the cord, and uploading a photo of the product. Afterwards, consumers should safely dispose of the product.
- Units
- Not reported
- Consumer contact
- Zwilling J. A. Henckels Aktiengesellschaft toll free at 866-963-4583 or via email at enfinigy-kettle-recall@zwilling.com or online at zwilling.com/kettle-recall or zwilling.com and click on "Recall" at the top of the page for more information.
Recall description
This recall involves ZWILLING J. A. Henckels Aktiengesellschaft Enfinigy Kettle (1.5 l) and Enfinigy Kettle Pro (1.5 l). The electric stainless-steel kettles come in various colors including black, silver, rose, gold, and pure-white. ZWILLING is silk printed on the kettle itself. Affected model numbers are: 53101-200, 53101-201 (1.5L ENFINIGY Electric Kettle); 53101-500, 53101-501, 53101-502, 53101-503, 53101-504 (1.5L ENFINIGY Electric Kettle Pro). The model numbers and "ZWILLING" can be found on the bottom of the kettle and the bottom of the power base.