JPMORGAN CHASE & CO.
Aug 13, 2026Money transfer, virtual currency, or money service
Other transaction problem
Closed with explanationCFPB #25331771
CFPB Consumer Complaints
Consumer complaints in Houston, Texas
Browse public submissions by company, then narrow them by financial product. Each record is a consumer report and company response—not a court judgment or a finding of wrongdoing.
19,801 location records267 companiesLatest: Aug 27, 2026
Selected company:JPMORGAN CHASE & CO.
Matching complaints
53
Records for JPMORGAN CHASE & CO.
Companies
267
Distinct companies in this location
Timely responses
100%
Location-wide reported rate
Latest record
Aug 27, 2026
Based on complaint received date
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All companiesView the latest recordsTRANSUNION INTERMEDIATE HOLDINGS, INC.402 complaintsExperian Information Solutions Inc.263 complaintsEQUIFAX, INC.233 complaintsCITIBANK, N.A.6 complaintsBANK OF AMERICA, NATIONAL ASSOCIATION5 complaintsChime Financial Inc5 complaintsAffirm Holdings, Inc4 complaintsBARCLAYS BANK DELAWARE4 complaintsCL Holdings LLC4 complaintsJPMORGAN CHASE & CO.4 complaintsALLY FINANCIAL INC.3 complaintsAMERICAN EXPRESS COMPANY3 complaints
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JPMORGAN CHASE & CO. complaints
Showing 1–25 of 53 · Page 1 of 3
| Company | Date | Product | Issue | Company response | ID |
|---|---|---|---|---|---|
| JPMORGAN CHASE & CO. | Aug 13, 2026 | Money transfer, virtual currency, or money service | Other transaction problem | Closed with explanation | 25331771 |
| JPMORGAN CHASE & CO. | Aug 11, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Closed with explanation | 25225620 |
| JPMORGAN CHASE & CO. | Aug 11, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Closed with explanation | 25208276 |
| JPMORGAN CHASE & CO. | Aug 11, 2026 | Credit card | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | Closed with explanation | 25195819 |
| JPMORGAN CHASE & CO. | Aug 10, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Closed with explanation | 25169616 |
| JPMORGAN CHASE & CO. | Aug 8, 2026 | Credit card | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Closed with explanation | 25162182 |
| JPMORGAN CHASE & CO. | Aug 7, 2026 | Checking or savings account | Opening an accountUnable to open an account | Closed with explanation | 25097943 |
| JPMORGAN CHASE & CO. | Aug 5, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your reportAccount information incorrect | Closed with explanation | 24996955 |
| JPMORGAN CHASE & CO. | Aug 4, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Closed with explanation | 24938910 |
| JPMORGAN CHASE & CO. | Aug 3, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your reportAccount information incorrect | Closed with non-monetary relief | 24902244 |
| JPMORGAN CHASE & CO. | Aug 2, 2026 | Checking or savings account | Managing an accountDeposits and withdrawals | In progress | 24871925 |
| JPMORGAN CHASE & CO. | Aug 2, 2026 | Credit card | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress | 24872138 |
| JPMORGAN CHASE & CO. | Aug 1, 2026 | Credit card | Getting a credit cardCard opened without my consent or knowledge | Closed with explanation | 24851020 |
| JPMORGAN CHASE & CO. | Aug 1, 2026 | Mortgage | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | In progress | 24842363 |
| JPMORGAN CHASE & CO. | Jul 29, 2026 | Credit card | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | In progress | 24716419 |
| JPMORGAN CHASE & CO. | Jul 28, 2026 | Money transfer, virtual currency, or money service | Fraud or scam | Closed with explanation | 24696663 |
| JPMORGAN CHASE & CO. | Jul 28, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Closed with explanation | 24694872 |
| JPMORGAN CHASE & CO. | Jul 24, 2026 | Vehicle loan or lease | Getting a loan or leaseConfusing or misleading advertising or marketing | Closed with explanation | 24583365 |
| JPMORGAN CHASE & CO. | Jul 21, 2026 | Checking or savings account | Managing an accountProblem using a debit or ATM card | Closed with explanation | 24446152 |
| JPMORGAN CHASE & CO. | Jul 21, 2026 | Checking or savings account | Closing an accountCompany closed your account | Closed with explanation | 24441494 |
| JPMORGAN CHASE & CO. | Jul 21, 2026 | Checking or savings account | Managing an accountFunds not handled or disbursed as instructed | Closed with explanation | 24430520 |
| JPMORGAN CHASE & CO. | Jul 20, 2026 | Checking or savings account | Problem with a lender or other company charging your accountTransaction was not authorized | Closed with explanation | 24400231 |
| JPMORGAN CHASE & CO. | Jul 20, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your reportAccount information incorrect | Closed with explanation | 24393667 |
| JPMORGAN CHASE & CO. | Jul 20, 2026 | Checking or savings account | Managing an accountProblem accessing account | Closed with explanation | 24384927 |
| JPMORGAN CHASE & CO. | Jul 17, 2026 | Credit card | Other features, terms, or problemsProblem with rewards from credit card | Closed with explanation | 24304285 |
JPMORGAN CHASE & CO.
Aug 11, 2026Mortgage
Applying for a mortgage or refinancing an existing mortgage
Changes in loan terms during the application process
Closed with explanationCFPB #25225620
JPMORGAN CHASE & CO.
Aug 11, 2026Debt collection
Written notification about debt
Didn't receive enough information to verify debt
Closed with explanationCFPB #25208276
JPMORGAN CHASE & CO.
Aug 11, 2026Credit card
Advertising and marketing, including promotional offers
Didn't receive advertised or promotional terms
Closed with explanationCFPB #25195819
JPMORGAN CHASE & CO.
Aug 10, 2026Mortgage
Applying for a mortgage or refinancing an existing mortgage
Delays in the application process
Closed with explanationCFPB #25169616
JPMORGAN CHASE & CO.
Aug 8, 2026Credit card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
Closed with explanationCFPB #25162182
JPMORGAN CHASE & CO.
Aug 7, 2026Checking or savings account
Opening an account
Unable to open an account
Closed with explanationCFPB #25097943
JPMORGAN CHASE & CO.
Aug 5, 2026Credit reporting or other personal consumer reports
Incorrect information on your report
Account information incorrect
Closed with explanationCFPB #24996955
JPMORGAN CHASE & CO.
Aug 4, 2026Debt collection
Took or threatened to take negative or legal action
Threatened or suggested your credit would be damaged
Closed with explanationCFPB #24938910
JPMORGAN CHASE & CO.
Aug 3, 2026Credit reporting or other personal consumer reports
Incorrect information on your report
Account information incorrect
Closed with non-monetary reliefCFPB #24902244
JPMORGAN CHASE & CO.
Aug 2, 2026Checking or savings account
Managing an account
Deposits and withdrawals
In progressCFPB #24871925
JPMORGAN CHASE & CO.
Aug 2, 2026Credit card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
In progressCFPB #24872138
JPMORGAN CHASE & CO.
Aug 1, 2026Credit card
Getting a credit card
Card opened without my consent or knowledge
Closed with explanationCFPB #24851020
JPMORGAN CHASE & CO.
Aug 1, 2026Mortgage
Applying for a mortgage or refinancing an existing mortgage
Changes in loan terms during the application process
In progressCFPB #24842363
JPMORGAN CHASE & CO.
Jul 29, 2026Credit card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
In progressCFPB #24716419
JPMORGAN CHASE & CO.
Jul 28, 2026Money transfer, virtual currency, or money service
Fraud or scam
Closed with explanationCFPB #24696663
JPMORGAN CHASE & CO.
Jul 28, 2026Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
Their investigation did not fix an error on your report
Closed with explanationCFPB #24694872
JPMORGAN CHASE & CO.
Jul 24, 2026Vehicle loan or lease
Getting a loan or lease
Confusing or misleading advertising or marketing
Closed with explanationCFPB #24583365
JPMORGAN CHASE & CO.
Jul 21, 2026Checking or savings account
Managing an account
Problem using a debit or ATM card
Closed with explanationCFPB #24446152
JPMORGAN CHASE & CO.
Jul 21, 2026Checking or savings account
Closing an account
Company closed your account
Closed with explanationCFPB #24441494
JPMORGAN CHASE & CO.
Jul 21, 2026Checking or savings account
Managing an account
Funds not handled or disbursed as instructed
Closed with explanationCFPB #24430520
JPMORGAN CHASE & CO.
Jul 20, 2026Checking or savings account
Problem with a lender or other company charging your account
Transaction was not authorized
Closed with explanationCFPB #24400231
JPMORGAN CHASE & CO.
Jul 20, 2026Credit reporting or other personal consumer reports
Incorrect information on your report
Account information incorrect
Closed with explanationCFPB #24393667
JPMORGAN CHASE & CO.
Jul 20, 2026Checking or savings account
Managing an account
Problem accessing account
Closed with explanationCFPB #24384927
JPMORGAN CHASE & CO.
Jul 17, 2026Credit card
Other features, terms, or problems
Problem with rewards from credit card
Closed with explanationCFPB #24304285
What this data means
A complaint is a report, not a legal finding
The CFPB sends eligible complaints to companies for response and publishes selected fields after steps intended to protect personal information. Complaint volume should be considered alongside company size, market share, products, and customer base.
ZIP codes are mapped to a city for navigation. Location can reflect information supplied with the complaint and may not identify where every event occurred. Always confirm a specific record with the CFPB.
Data Source
Consumer Financial Protection Bureau
Data is attributed to the original government publisher. Find Nearby Lawyer does not own or independently adjudicate these records.
- Dataset
- Consumer Complaint Database
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- License
- See source
- Original source
- View government dataset ↗
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Keep contracts, statements, letters, call logs, dispute results, and proof of payment. Credit-reporting, debt-collection, mortgage, foreclosure, and bankruptcy matters can involve different laws and deadlines.
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