CFPB Consumer Complaints

Consumer complaints in Houston, Texas

Browse public submissions by company, then narrow them by financial product. Each record is a consumer report and company response—not a court judgment or a finding of wrongdoing.

19,801 location records267 companiesLatest: Aug 27, 2026
Selected company:AMERICAN EXPRESS COMPANY

Matching complaints

17

Records for AMERICAN EXPRESS COMPANY

Companies

267

Distinct companies in this location

Timely responses

100%

Location-wide reported rate

Latest record

Aug 27, 2026

Based on complaint received date

Browse by company

Which company is your complaint about?

Start with a company to keep the public records focused. Counts below are the most represented companies in this city.

267 companies represented

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Company is the primary grouping. Use the product filter when you want to narrow the selected company even further.

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Public records

AMERICAN EXPRESS COMPANY complaints

Showing 1–17 of 17

Debt collection

Written notification about debt

Didn't receive enough information to verify debt

Closed with explanationCFPB #25540922

Debt collection

Written notification about debt

Didn't receive enough information to verify debt

Closed with explanationCFPB #25540720

Credit card

Problem with a purchase shown on your statement

Credit card company isn't resolving a dispute about a purchase on your statement

Closed with explanationCFPB #25259706

Credit card

Problem with a purchase shown on your statement

Overcharged for something you did purchase with the card

Closed with explanationCFPB #25219720

Credit reporting or other personal consumer reports

Improper use of your report

Reporting company used your report improperly

In progressCFPB #25211786

Credit card

Problem with a purchase shown on your statement

Credit card company isn't resolving a dispute about a purchase on your statement

Closed with explanationCFPB #25209681

Credit card

Problem with a purchase shown on your statement

Credit card company isn't resolving a dispute about a purchase on your statement

Closed with explanationCFPB #25016610

Credit card

Problem with a purchase shown on your statement

Credit card company isn't resolving a dispute about a purchase on your statement

Closed with explanationCFPB #24906912

Credit reporting or other personal consumer reports

Incorrect information on your report

Information belongs to someone else

Closed with explanationCFPB #24875700

Credit reporting or other personal consumer reports

Improper use of your report

Reporting company used your report improperly

Closed with explanationCFPB #24837317

Credit reporting or other personal consumer reports

Improper use of your report

Reporting company used your report improperly

Closed with explanationCFPB #24672316

Credit reporting or other personal consumer reports

Incorrect information on your report

Account status incorrect

Closed with explanationCFPB #24423723

Credit card

Problem with a purchase shown on your statement

Credit card company isn't resolving a dispute about a purchase on your statement

Closed with explanationCFPB #23595909

Debt collection

False statements or representation

Attempted to collect wrong amount

Closed with non-monetary reliefCFPB #23593156

Credit card

Problem with a purchase shown on your statement

Credit card company isn't resolving a dispute about a purchase on your statement

Closed with explanationCFPB #23492051

Credit card

Other features, terms, or problems

Add-on products and services

Closed with explanationCFPB #21988599

Credit card

Problem with a purchase shown on your statement

Credit card company isn't resolving a dispute about a purchase on your statement

Closed with explanationCFPB #18347578

What this data means

A complaint is a report, not a legal finding

The CFPB sends eligible complaints to companies for response and publishes selected fields after steps intended to protect personal information. Complaint volume should be considered alongside company size, market share, products, and customer base.

ZIP codes are mapped to a city for navigation. Location can reflect information supplied with the complaint and may not identify where every event occurred. Always confirm a specific record with the CFPB.

Data Source

Consumer Financial Protection Bureau

Data is attributed to the original government publisher. Find Nearby Lawyer does not own or independently adjudicate these records.

Dataset
Consumer Complaint Database
Last imported
Not yet imported
License
See source

Related legal information

What can you do about a financial complaint?

Keep contracts, statements, letters, call logs, dispute results, and proof of payment. Credit-reporting, debt-collection, mortgage, foreclosure, and bankruptcy matters can involve different laws and deadlines.

Need help with a consumer issue?

Find legal help near Houston

A complaint record does not establish a legal claim. A qualified lawyer can evaluate debt collection, credit reporting, mortgage, foreclosure, bankruptcy, and other consumer-law questions.