CITIBANK, N.A.
Aug 14, 2026Credit reporting or other personal consumer reports
Incorrect information on your report
Account information incorrect
Closed with non-monetary reliefCFPB #25341692
CFPB Consumer Complaints
Consumer complaints in Houston, Texas
Browse public submissions by company, then narrow them by financial product. Each record is a consumer report and company response—not a court judgment or a finding of wrongdoing.
19,801 location records267 companiesLatest: Aug 27, 2026
Selected company:CITIBANK, N.A.
Matching complaints
27
Records for CITIBANK, N.A.
Companies
267
Distinct companies in this location
Timely responses
100%
Location-wide reported rate
Latest record
Aug 27, 2026
Based on complaint received date
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All companiesView the latest recordsTRANSUNION INTERMEDIATE HOLDINGS, INC.402 complaintsExperian Information Solutions Inc.263 complaintsEQUIFAX, INC.233 complaintsCITIBANK, N.A.6 complaintsBANK OF AMERICA, NATIONAL ASSOCIATION5 complaintsChime Financial Inc5 complaintsAffirm Holdings, Inc4 complaintsBARCLAYS BANK DELAWARE4 complaintsCL Holdings LLC4 complaintsJPMORGAN CHASE & CO.4 complaintsALLY FINANCIAL INC.3 complaintsAMERICAN EXPRESS COMPANY3 complaints
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Public records
CITIBANK, N.A. complaints
Showing 1–25 of 27 · Page 1 of 2
| Company | Date | Product | Issue | Company response | ID |
|---|---|---|---|---|---|
| CITIBANK, N.A. | Aug 14, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your reportAccount information incorrect | Closed with non-monetary relief | 25341692 |
| CITIBANK, N.A. | Aug 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Closed with non-monetary relief | 25301462 |
| CITIBANK, N.A. | Aug 10, 2026 | Credit card | Getting a credit cardSent card you never applied for | Closed with non-monetary relief | 25172878 |
| CITIBANK, N.A. | Aug 10, 2026 | Credit card | Trouble using your cardCredit card company won't increase or decrease your credit limit | Closed with explanation | 25155436 |
| CITIBANK, N.A. | Aug 10, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Closed with non-monetary relief | 25154424 |
| CITIBANK, N.A. | Aug 7, 2026 | Credit card | Other features, terms, or problemsOther problem | In progress | 25061998 |
| CITIBANK, N.A. | Aug 4, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Closed with non-monetary relief | 24940376 |
| CITIBANK, N.A. | Aug 3, 2026 | Credit card | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | In progress | 24904892 |
| CITIBANK, N.A. | Jul 31, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your reportInformation belongs to someone else | Closed with non-monetary relief | 24809319 |
| CITIBANK, N.A. | Jul 30, 2026 | Checking or savings account | Managing an accountCashing a check | Closed with explanation | 24786157 |
| CITIBANK, N.A. | Jul 29, 2026 | Checking or savings account | Closing an accountFunds not received from closed account | Closed with monetary relief | 24747808 |
| CITIBANK, N.A. | Jul 24, 2026 | Checking or savings account | Closing an accountCan't close your account | Closed with explanation | 24567907 |
| CITIBANK, N.A. | Jul 23, 2026 | Credit reporting or other personal consumer reports | Improper use of your reportCredit inquiries on your report that you don't recognize | Closed with non-monetary relief | 24534393 |
| CITIBANK, N.A. | Jul 19, 2026 | Checking or savings account | Managing an accountProblem using a debit or ATM card | Closed with monetary relief | 24361011 |
| CITIBANK, N.A. | Jul 19, 2026 | Credit card | Closing your accountCompany closed your account | Closed with non-monetary relief | 24357199 |
| CITIBANK, N.A. | Jul 16, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Closed with non-monetary relief | 24250323 |
| CITIBANK, N.A. | Jun 3, 2026 | Credit card | Getting a credit cardCard opened without my consent or knowledge | Closed with monetary relief | 22865838 |
| CITIBANK, N.A. | May 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your reportAccount status incorrect | Closed with non-monetary relief | 22672541 |
| CITIBANK, N.A. | May 19, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Closed with non-monetary relief | 22357879 |
| CITIBANK, N.A. | Apr 25, 2026 | Credit card | Fees or interestProblem with fees | Closed with monetary relief | 21664780 |
| CITIBANK, N.A. | Apr 23, 2026 | Credit card | Problem when making paymentsProblem during payment process | Closed with monetary relief | 21547363 |
| CITIBANK, N.A. | Mar 4, 2026 | Credit reporting or other personal consumer reports | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Closed with explanation | 19970619 |
| CITIBANK, N.A. | Feb 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your reportAccount information incorrect | Closed with explanation | 19864644 |
| CITIBANK, N.A. | Feb 28, 2026 | Credit reporting or other personal consumer reports | Incorrect information on your reportAccount information incorrect | Closed with explanation | 19864643 |
| CITIBANK, N.A. | Oct 31, 2025 | Credit card | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Closed with monetary relief | 16939274 |
CITIBANK, N.A.
Aug 13, 2026Debt collection
Took or threatened to take negative or legal action
Threatened or suggested your credit would be damaged
Closed with non-monetary reliefCFPB #25301462
CITIBANK, N.A.
Aug 10, 2026Credit card
Getting a credit card
Sent card you never applied for
Closed with non-monetary reliefCFPB #25172878
CITIBANK, N.A.
Aug 10, 2026Credit card
Trouble using your card
Credit card company won't increase or decrease your credit limit
Closed with explanationCFPB #25155436
CITIBANK, N.A.
Aug 10, 2026Debt collection
Took or threatened to take negative or legal action
Threatened or suggested your credit would be damaged
Closed with non-monetary reliefCFPB #25154424
CITIBANK, N.A.
Aug 7, 2026Credit card
Other features, terms, or problems
Other problem
In progressCFPB #25061998
CITIBANK, N.A.
Aug 4, 2026Debt collection
Took or threatened to take negative or legal action
Threatened or suggested your credit would be damaged
Closed with non-monetary reliefCFPB #24940376
CITIBANK, N.A.
Aug 3, 2026Credit card
Advertising and marketing, including promotional offers
Didn't receive advertised or promotional terms
In progressCFPB #24904892
CITIBANK, N.A.
Jul 31, 2026Credit reporting or other personal consumer reports
Incorrect information on your report
Information belongs to someone else
Closed with non-monetary reliefCFPB #24809319
CITIBANK, N.A.
Jul 30, 2026Checking or savings account
Managing an account
Cashing a check
Closed with explanationCFPB #24786157
CITIBANK, N.A.
Jul 29, 2026Checking or savings account
Closing an account
Funds not received from closed account
Closed with monetary reliefCFPB #24747808
CITIBANK, N.A.
Jul 24, 2026Checking or savings account
Closing an account
Can't close your account
Closed with explanationCFPB #24567907
CITIBANK, N.A.
Jul 23, 2026Credit reporting or other personal consumer reports
Improper use of your report
Credit inquiries on your report that you don't recognize
Closed with non-monetary reliefCFPB #24534393
CITIBANK, N.A.
Jul 19, 2026Checking or savings account
Managing an account
Problem using a debit or ATM card
Closed with monetary reliefCFPB #24361011
CITIBANK, N.A.
Jul 19, 2026Credit card
Closing your account
Company closed your account
Closed with non-monetary reliefCFPB #24357199
CITIBANK, N.A.
Jul 16, 2026Debt collection
Took or threatened to take negative or legal action
Threatened or suggested your credit would be damaged
Closed with non-monetary reliefCFPB #24250323
CITIBANK, N.A.
Jun 3, 2026Credit card
Getting a credit card
Card opened without my consent or knowledge
Closed with monetary reliefCFPB #22865838
CITIBANK, N.A.
May 28, 2026Credit reporting or other personal consumer reports
Incorrect information on your report
Account status incorrect
Closed with non-monetary reliefCFPB #22672541
CITIBANK, N.A.
May 19, 2026Debt collection
Written notification about debt
Didn't receive enough information to verify debt
Closed with non-monetary reliefCFPB #22357879
CITIBANK, N.A.
Apr 25, 2026Credit card
Fees or interest
Problem with fees
Closed with monetary reliefCFPB #21664780
CITIBANK, N.A.
Apr 23, 2026Credit card
Problem when making payments
Problem during payment process
Closed with monetary reliefCFPB #21547363
CITIBANK, N.A.
Mar 4, 2026Credit reporting or other personal consumer reports
Problem with a company's investigation into an existing problem
Investigation took more than 30 days
Closed with explanationCFPB #19970619
CITIBANK, N.A.
Feb 28, 2026Credit reporting or other personal consumer reports
Incorrect information on your report
Account information incorrect
Closed with explanationCFPB #19864644
CITIBANK, N.A.
Feb 28, 2026Credit reporting or other personal consumer reports
Incorrect information on your report
Account information incorrect
Closed with explanationCFPB #19864643
CITIBANK, N.A.
Oct 31, 2025Credit card
Problem with a purchase shown on your statement
Credit card company isn't resolving a dispute about a purchase on your statement
Closed with monetary reliefCFPB #16939274
What this data means
A complaint is a report, not a legal finding
The CFPB sends eligible complaints to companies for response and publishes selected fields after steps intended to protect personal information. Complaint volume should be considered alongside company size, market share, products, and customer base.
ZIP codes are mapped to a city for navigation. Location can reflect information supplied with the complaint and may not identify where every event occurred. Always confirm a specific record with the CFPB.
Data Source
Consumer Financial Protection Bureau
Data is attributed to the original government publisher. Find Nearby Lawyer does not own or independently adjudicate these records.
- Dataset
- Consumer Complaint Database
- Last imported
- Not yet imported
- License
- See source
- Original source
- View government dataset ↗
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